Shipping policy

Shipping Policy

Rawrr Vehicles are pre-assembled and shipped as semi-complete units. Because of this, all units ship via a Truck. Some shipments will require a delivery appointment. Please double-check that you have included the correct contact e-mail address and telephone number so our Freight carrier can arrange your delivery. Rawrr Mantis Technology happily provides liftgate services and other special delivery services at your own expense, please let us know when you make the purchase.

• With Truck Freight, there are times when not all locations are deliverable.  If this occurs, we will contact you and ask for an alternative address to where the unit can be delivered to.  
• After your order has been placed and you receive your order confirmation email, the order will ship with 1-3 business days, dependent upon the day your original order was placed.
• Once your order has shipped, we will provide you with a tracking number to track your package. A shipment notification, including the tracking information will be sent to your email address when your order is processed and leaves our facility. Your shipment will require a signature at the time of delivery.
• We currently offer shipping to most European countries and Oceania countries.

Shipping Damages Claim

All shipping damage must be noted with the delivery carrier at the time of delivery.

• All Claims must be placed directly through the carrier that delivered your unit.
• Rawrr Mantis Technology is not responsible for shipping damages incurred while the unit was in transit.
• Rawrr Mantis Technology is not responsible for filing any claims for damage on a delivered unit.